ZangCash Disclaimer

This disclaimer outlines the limitations and conditions of using ZangCash ("we", "us", or "our") available at www.zangcash.co.ke. By using our platform, you agree to the terms described below. If you do not agree, kindly refrain from using our services.

1. Income & Earnings Disclaimer

ZangCash provides users with access to online microtasks and promotional opportunities. However, we do not guarantee specific earnings. Your income depends on factors like task availability, personal effort, and consistency. Testimonials and examples on our site represent real users but do not promise that you will earn similar amounts.

Important Notice: Past performance and earnings shown are not indicative of future results. Individual results may vary significantly.

2. Information Accuracy

All information shared on our website is provided in good faith and for general knowledge only. While we strive to keep it current and accurate, we make no guarantees of completeness, accuracy, or suitability. You rely on this information strictly at your own risk.

3. No Legal or Financial Advice

ZangCash does not offer legal, financial, tax, or professional advice. All site content — including blogs, tips, and FAQs — is for informational purposes only. Please consult qualified professionals before making financial or legal decisions.

4. Task & Platform Availability

We do our best to ensure 24/7 access to ZangCash. However, task availability may vary, and downtime may occur due to updates, maintenance, or unforeseen issues. We are not responsible for lost earnings during such periods.

5. Third-Party Content & Links

Our platform may include links to third-party websites, apps, or offers. We are not responsible for the content, services, or privacy practices of these external sites. Your interaction with any third-party is solely between you and that party.

6. User Conduct & Responsibility

Users must complete tasks honestly and accurately. Misrepresentation, use of automation, or fraud may result in permanent suspension. ZangCash reserves the right to ban or withhold payments from accounts involved in suspicious activity.

Quality Assurance: All completed tasks are subject to verification. Payments may be delayed or rejected for low-quality or fraudulent submissions.

7. No Employment Relationship

Using ZangCash does not create an employer-employee or contractor relationship. You remain an independent user and are responsible for your own taxes, benefits, and legal compliance.

8. Limitation of Liability

In no event shall ZangCash be held liable for any loss or damage — direct or indirect — resulting from your use of the platform, tasks, or reliance on provided information. This includes but is not limited to loss of data, profits, or opportunities.

9. Advertising & Marketing Disclaimer

For Businesses & Advertisers:

Results Not Guaranteed: While we facilitate genuine user engagement, we cannot guarantee specific marketing outcomes such as sales conversions, brand awareness metrics, or ROI.
Audience Quality: We provide access to real Kenyan users, but cannot control individual user behavior or guarantee engagement quality beyond our verification processes.
Campaign Performance: Marketing campaign success depends on multiple factors including content quality, timing, target audience, and market conditions.

For Content Creators:

Monetization Results: Earnings from creator programs depend on audience engagement, content quality, and market demand. Results are not guaranteed.
Platform Changes: Third-party social media platforms may change their algorithms, policies, or terms of service, potentially affecting creator earnings and reach.
Intellectual Property: Creators are responsible for ensuring they own or have rights to all content they monetize through our platform.

10. User-to-User Interactions

Peer-to-Peer Transactions:

Direct User Interactions: ZangCash facilitates connections between users but is not responsible for the quality, safety, or legality of user-to-user transactions.
Dispute Resolution: While we may assist in resolving disputes, users engage with each other at their own risk.
Content Creator Tips/Donations: All tips, donations, and payments between users are voluntary. ZangCash does not guarantee delivery of promised content or services.

Community Guidelines:

Users are responsible for their own conduct and communications with other platform members.
ZangCash reserves the right to moderate content and remove users who violate community standards.

11. Payment & Financial Disclaimers

M-Pesa & Payment Processing:

Third-Party Processors: We use M-Pesa and other payment providers. Delays or issues with these services are beyond our control.
Minimum Thresholds: Payment minimums and processing times may change based on payment provider policies.
Tax Obligations: Users are responsible for reporting and paying any applicable taxes on earnings received through ZangCash.

Refund Policy:

Task Payments: Payments for completed and verified tasks are generally non-refundable.
Disputed Transactions: Refund requests will be evaluated case-by-case based on our terms of service.

12. Age & Eligibility Requirements

Minimum Age: Users must be at least 18 years old or have parental/guardian consent.
Geographic Restrictions: Services are currently available in Kenya. Expansion to other countries is planned but not guaranteed.
Account Verification: We reserve the right to verify user identity and eligibility at any time.

13. Data & Privacy Considerations

Information Collection: We collect and process user data as outlined in our Privacy Policy.
Third-Party Sharing: Some tasks may require sharing limited user information with business partners for verification purposes.
Data Security: While we implement security measures, no system is completely secure. Users share information at their own risk.

14. Force Majeure

ZangCash shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government regulations, internet outages, or technical failures.

15. Regulatory Compliance

Local Laws: Users must comply with all applicable Kenyan laws and regulations when using our platform.
Anti-Money Laundering: We cooperate with authorities and may report suspicious activities as required by law.
Consumer Protection: This disclaimer does not limit any statutory rights you may have under Kenyan consumer protection laws.

16. Updates to This Disclaimer

We may update this disclaimer periodically to reflect changes in our services, legal requirements, or industry practices. Any changes will be posted on this page with an updated date. Continued use of the platform after changes implies acceptance of the revised terms.

Notification: We will make reasonable efforts to notify users of significant changes through email or platform notifications.

17. Severability

If any part of this disclaimer is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

18. Governing Law

This disclaimer and your use of ZangCash are governed by the laws of Kenya. Any disputes shall be resolved in Kenyan courts.

19. Contact Information

If you have questions about this disclaimer, your rights, or need to report issues, please contact us through the details below:

Phone/WhatsApp: 0737 100 101
Email: info@zangcash.co.ke
Office: Nairobi Garage – Westlands, Nairobi

Business Hours: Monday - Friday, 8:00 AM - 6:00 PM EAT

Last Updated: August 15, 2025

By continuing to use ZangCash, you acknowledge that you have read, understood, and agree to be bound by this disclaimer and all applicable terms of service.