Privacy Policy
Introduction
Welcome to ZangCash Pay! At ZangCash Pay, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
By using ZangCash Pay, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
Who We Are
ZangCash Pay is an online fundraising platform helping Kenyans get financial support for bills such as rent, medical expenses, school fees, shopping, and more. We operate across Kenya, facilitating fast and secure disbursements via M-Pesa.
Company Name: ZangCash Pay Kenya
Location: Nairobi Garage, Westlands, Nairobi, Kenya
Email: info@zangcash.co.ke
Information We Collect
We collect both personal and non-personal information when you interact with our platform. The types of data we collect include:
- Personal Information: This includes your name, ID number, email address, phone number, M-Pesa details, and any other information you provide when applying for financial support or donations.
- Transaction Information: Details about your payments, processing fees, and disbursements via M-Pesa.
- Usage Information: Information about how you use our website, including your IP address, browser type, operating system, and pages visited.
How We Use Your Information
We use the information we collect to:
- Process Applications: To review and process your application for financial assistance.
- Disburse Funds: To disburse funds via M-Pesa to approved applicants.
- Communicate with You: To send updates about your application, notify you of any changes, or provide support.
- Improve Our Services: To analyze how users interact with our website, improve user experience, and enhance our offerings.
- Compliance: To comply with legal obligations, enforce our terms, and protect the safety and integrity of our platform.
How We Protect Your Data
We implement robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure data storage, and access controls.
However, no online platform is completely secure, and we cannot guarantee absolute security. We advise users to also take precautions by safeguarding their personal information and being vigilant against fraud.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
- With Service Providers: We may share information with trusted service providers who help us run our platform (e.g., payment processors like M-Pesa).
- Legal Compliance: If required by law, we may disclose your information to government authorities or law enforcement agencies.
- Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
Your Data Rights
As a user, you have the right to:
- Access Your Information: Request access to the personal information we hold about you.
- Correct Your Information: Request corrections to inaccurate or incomplete personal information.
- Delete Your Information: Request the deletion of your personal information, subject to legal obligations.
- Object to Processing: You may object to how we process your personal information.
To exercise any of these rights, please contact us at info@zangcash.co.ke.
Cookies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. Cookies help us remember your preferences and provide a more personalized experience.
You can choose to disable cookies in your browser settings. However, doing so may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy only applies to ZangCash Pay, and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
ZangCash Pay is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: info@zangcash.co.ke
- Phone: 0737 100 101
- Address: Nairobi Garage, Westlands, Nairobi, Kenya
By using ZangCash Pay, you agree to the terms of this Privacy Policy. Thank you for trusting us with your information.