Disclaimer

Last Updated: April 2025

ZangCash Pay (“we”, “our”, “us”) provides a platform to facilitate ebook purchases, resales, and M-Pesa wallet transactions. By accessing and using our website, mobile applications, and services (the “Services”), you agree to the following terms outlined in this disclaimer. Please read it carefully before using our Services.

1. General Information

The content provided on the ZangCash Pay platform is intended for general informational purposes only. While we strive to keep the information accurate, complete, and up to date, we make no guarantees regarding the completeness, accuracy, reliability, or timeliness of the content. All information is provided “as is” without any representations or warranties of any kind.

2. No Financial Advice

The Services offered by ZangCash Pay, including ebook purchases and M-Pesa wallet transactions, are for educational purposes and general use. They do not constitute financial, legal, or professional advice. We recommend consulting with a qualified financial or legal advisor before making any financial decisions.

3. Ebook Purchases and Resales

  • Ebook Purchase: ZangCash Pay offers ebooks for sale through its platform, and while we do our best to ensure that the products are available for instant download upon purchase, we cannot guarantee that all ebooks will be available at all times.
  • Ebook Resale: We facilitate the resale of ebooks; however, there is no guarantee of sales success. The resale of ebooks may take anywhere from 1 to 7 days, depending on demand, platform activity, and availability of buyers. Sales are not guaranteed, and users are expected to be patient.
  • No Refund Policy: All ebook purchases are final and non-refundable, whether or not the ebook is resold successfully. Once a transaction is completed, there is no entitlement to a refund under any circumstances, including if you are unable to resell the ebook.

4. M-Pesa Wallet Transactions

  • Top-Up and Withdrawal: When you use the platform’s M-Pesa wallet features to top-up or withdraw funds, we process your transactions using M-Pesa, a third-party service. We are not responsible for any issues related to M-Pesa, including delays, errors, or security concerns. It is important to ensure that the M-Pesa number you provide is correct and up to date.
  • Transaction Charges: ZangCash Pay applies fees for wallet withdrawals, as outlined in the platform’s Terms and Conditions. These fees are set by ZangCash Pay and are subject to change at our discretion. We are not responsible for any additional fees or charges imposed by M-Pesa or other third-party providers.

5. No Guarantees of Earnings

The ZangCash Pay platform offers opportunities for users to earn money through ebook resale and wallet transactions, but we do not guarantee any income. Earnings depend on multiple factors, including platform activity, demand for ebooks, user effort, and market conditions. Users are advised to understand that results may vary and that there is no guaranteed income or profit.

6. User Responsibilities

  • Accurate Information: Users must provide accurate and up-to-date information when registering for an account, making purchases, and processing transactions on the platform. We are not responsible for any issues arising from inaccurate or incomplete information provided by the user.
  • Compliance with Laws: Users are responsible for ensuring that their use of the platform complies with all applicable local laws, regulations, and policies. This includes ensuring that ebook resales and transactions are legal within your jurisdiction.
  • Platform Use: Users are responsible for their activity on the platform, including content creation, transactions, and interactions with other users. Any violations of our Terms of Service may result in account suspension or termination.

Our platform may contain links to third-party websites, services, or applications. These links are provided solely for your convenience, and we do not endorse, control, or assume responsibility for the content, services, or privacy practices of any third-party website or service. We encourage you to read the privacy policies and terms of use of any third-party sites you visit.

8. Limitation of Liability

To the fullest extent permitted by law, ZangCash Pay, its affiliates, directors, employees, and agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the platform, including any loss of data, loss of profits, or business interruption. This includes damages caused by:

  • Technical failures or errors in the platform
  • Security breaches or unauthorized access
  • Delays, errors, or issues with third-party services, such as M-Pesa
  • User-generated content or activities on the platform

In no event shall our liability exceed the amount paid by the user to ZangCash Pay for the specific service that gave rise to the claim.

9. Platform Availability

We strive to ensure that the platform remains accessible and functional at all times. However, we do not guarantee continuous availability or uptime. The platform may be temporarily unavailable due to scheduled maintenance, updates, or unforeseen technical issues. We are not liable for any interruptions or disruptions in service.

10. Changes to the Disclaimer

ZangCash Pay reserves the right to modify or update this Disclaimer at any time, without prior notice. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed about any updates to this Disclaimer.

11. Contact Information

For any questions or concerns about this Disclaimer, or if you need further clarification on any aspect of our platform, please feel free to contact us:

ZangCash Pay
Customer Care: info@zangcash.co.ke
Phone/SMS/WhatsApp: 0737100101
Office Address: Nairobi Garage-Westlands, Nairobi, Kenya