Getting Started with ZangCash Pay

Welcome to ZangCash Pay – your trusted platform for accessing financial assistance, managing payments, and supporting your financial needs. Here’s how to get started:

1. Register Your Account

To begin, create your ZangCash Pay account:

• Sign up now: ZangCash Registration
• Enter your details and verify your account by entering a One-Time Password (OTP) sent to your phone via SMS.
• Once verified, you’re all set to start using ZangCash Pay!

2. Add Credit to Your Account

To apply for assistance, you’ll need to credit your account:

• Application Fee: A non-refundable fee of KSh 100 is charged for every application.
• Top-up Options:
  • You can top up using M-Pesa, or
  • Buy credit directly from your ZangCash Pay Cash Account.
• Important: You cannot withdraw this credit. It can only be used for submitting applications.

3. Understand Your Application Limit

ZangCash Pay uses your account activity to determine your application limit:

• Your limit increases based on how often you use the platform and your demonstrated need.
• The more you engage with the platform, the more assistance you may qualify for.

4. Apply for Financial Assistance

Once your account is funded, you can apply for assistance:

• What You Can Apply For:
  • School fees
  • Rent
  • Other bills
• How It Works:
  • Fill in the application form and submit your request.
  • Remember, this is not a loan – it’s financial assistance to help you with your needs.
• Apply here: ZangCash Application

5. Track Your Application Status

Once your application is submitted, it will go through the following stages:

1. Review – Your application is being processed. This may take up to 14 working days.
2. Approved – Your application has been accepted, and funds are being prepared. This stage can take another 14 working days.
3. Disbursed – Funds have been successfully deposited into your ZangCash Pay cash account. This may take up to 3 working days.
4. Rejected – If your application is not approved, it will be marked as rejected.

6. View Your Statement and Application Status

• You can easily view your account history and check the status of your applications in your ZangCash Pay account at any time.

7. Withdraw Funds

Once your application is approved and funds have been disbursed to your account, you can withdraw to M-Pesa:

• Minimum Withdrawal: KSh 100.
• Withdrawal Time: Withdrawals take from 1 to 7 working hours and will be marked as Pending Withdrawal in your account.
• M-Pesa Charges: Please note that you will be responsible for M-Pesa withdrawal charges.

8. Pay with ZangCash Pay

• Use the funds in your ZangCash Pay account to pay for goods and services or directly settle paybill amounts with our partner businesses.
• Enjoy seamless payments and financial flexibility.

Important Notice:

ZangCash Pay is not a loaning, deposit-taking, or financial institution. We are a fundraising platform that helps users access financial assistance for essential needs.

• Right to Reverse a Transaction: We reserve the right to reverse any transaction at our discretion, should it be necessary due to errors, fraud, or other valid reasons.

• Approval is Not Guaranteed: Approval for limit increases, application reviews, and fund disbursements is not guaranteed. All decisions are subject to review and available resources at the time of the request.

• Subject to Availability: All approvals for limit increases, application reviews, and disbursements of funds are contingent upon the availability of funds at the time of request. The processing of these requests may also be influenced by the number of pending applications and requests being reviewed. We may prioritize requests based on available resources and adjust processing times accordingly.

---

Get Started Today!

• Register, top up, apply, and track your financial assistance all in one place.
• We're here to support you when you need it most!