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ZangCash Pay
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Terms and Conditions

Welcome to ZangCash Pay! By accessing our website and using our services, you agree to comply with the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you must refrain from using our services.

1. Introduction

ZangCash Pay is a digital platform that facilitates financial assistance to individuals across Kenya for various expenses, including bills, medical costs, rent, school fees, and shopping. We also partner with businesses for donations, providing them with advertising opportunities on our site in return. All transactions are conducted through M-Pesa for convenience and efficiency.

2. Acceptance of Terms

By using ZangCash Pay, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy. Your continued use of our services constitutes your acceptance of any future amendments to these terms.

3. Eligibility Criteria

To use ZangCash Pay, you must meet the following requirements:

  • Be at least 18 years old.
  • Be a resident of Kenya or legally operating within the Kenyan jurisdiction.
  • Possess the legal capacity to enter into binding agreements.

4. Application Process for Financial Assistance

4.1 How to Apply

  • Individuals seeking financial assistance can submit an application via our platform.
  • A non-refundable processing fee of KSh 100 is required for each application, payable via M-Pesa.
  • All applications will be reviewed and processed within 7 working days.

4.2 Disbursement of Funds

  • Upon approval, funds will be disbursed through M-Pesa to the designated mobile number provided in your application.
  • You are responsible for ensuring that all provided information is accurate and up to date.

4.3 Conditions for Assistance

  • ZangCash Pay reserves the right to approve or deny applications based on our internal evaluation criteria.
  • The platform is not liable for any misrepresentation made by applicants.

5. Business Donations and Advertising

5.1 Donation Terms

  • Businesses wishing to donate funds to support applicants may do so through ZangCash Pay.
  • In exchange for donations, businesses will receive advertising space on our website, subject to prior agreement.

5.2 Advertisement Guidelines

  • All advertisements are subject to ZangCash Pay’s approval.
  • We reserve the right to refuse or remove any advertisement deemed inappropriate, misleading, or harmful to our users.

6. Fees and Payment Structure

  • All application processing fees are non-refundable.
  • Donations from businesses are voluntary; terms for advertisement placement will be negotiated separately.
  • Any transaction fees charged by M-Pesa are the responsibility of the user.

7. User Responsibilities

As a user of ZangCash Pay, you agree to:

  • Provide accurate, truthful, and complete information during the application process.
  • Use the platform solely for legitimate purposes as intended by these Terms.
  • Refrain from engaging in any fraudulent, deceptive, or unlawful activities.

Failure to comply with these responsibilities may result in account suspension or termination.

8. Intellectual Property Rights

All content, graphics, logos, and materials on ZangCash Pay are the property of ZangCash Pay or its licensors. Unauthorized use or reproduction of any content is strictly prohibited without prior written consent from ZangCash Pay.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

10. Limitation of Liability

  • ZangCash Pay provides its services on an “as is” and “as available” basis, without warranties of any kind, either express or implied.
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform.
  • ZangCash Pay is not responsible for any discrepancies in disbursement resulting from incorrect information provided by the applicant.

11. Indemnification

You agree to indemnify and hold harmless ZangCash Pay, its affiliates, and employees from any claims, losses, or damages resulting from your use of the platform or violation of these Terms and Conditions.

12. Amendments to Terms

ZangCash Pay reserves the right to modify or update these Terms and Conditions at any time. We will notify users of significant changes by posting the updated terms on our website. Continued use of our services after such changes signifies your acceptance of the revised terms.

13. Termination of Services

ZangCash Pay may suspend or terminate your access to our platform at any time, without notice, if you violate these Terms or engage in any conduct that we deem harmful to the platform or its users.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Kenyan courts.

15. Contact Information

For any inquiries or concerns regarding these Terms and Conditions, please contact us at:

Email: info@zangcash.co.ke
Phone: 0737 100 101
Address: Nairobi Garage, Westlands, Nairobi, Kenya