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ZangCash Pay
ZangCash Pay
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How ZangCash Pay Works

ZangCash Pay offers an innovative and seamless way to access financial assistance for your immediate needs. Whether it's paying school fees, rent, or other bills, we make it simple and fast. Here's a breakdown of how to use the platform:

1. Create Your Account

  • Register by providing your personal details on our platform.
  • Verify your account through an OTP (One-Time Password) sent to your phone via SMS for security purposes.
  • Sign Up Now

2. Top Up Your Credit

  • For each application, a non-refundable fee of Ksh 100 is required.
  • You can easily top up your account via M-Pesa or purchase credit from your ZangCash Pay cash account.
  • Please note: Credit cannot be withdrawn but can only be used to pay for your applications.

3. Determine Your Application Limit

  • Based on the details you provide, our system will determine your eligible application limit.
  • Your limit will increase as you use the platform and depending on the level of need, allowing you more flexibility for future applications.

4. Apply for Financial Assistance

  • Fill out the application form to request financial assistance.
  • You can use your available limit to cover school fees, rent, or other essential bills.
  • Note: This is not a loan; it is financial assistance to help meet your needs.
  • Apply Here

5. Track Your Application Status

Your application goes through a transparent process:

  • Review: After submission, your application is under review, and processing begins. This can take up to 14 working days.
  • Approved: Once approved, your application is accepted, and we await fund disbursement. Approval may take up to 14 working days.
  • Disbursed: When the funds are approved, they are deposited directly into your ZangCash Pay cash account. This process typically takes up to 3 working days.
  • Rejected: If your application is rejected, you will be notified with reasons for the decision.

6. View Your Application History & Status

  • You can easily track the status of your applications and view your account history at any time through your ZangCash Pay dashboard.

7. Withdraw Funds to M-Pesa

  • Once the funds are disbursed to your ZangCash Pay cash account, you can withdraw them to your M-Pesa account.
  • Minimum Withdrawal: Ksh 100
  • Withdrawals take between 1 to 7 working hours to complete. The status will appear as Pending Withdrawal while the process is ongoing.
  • You will bear any M-Pesa withdrawal charges.

8. Pay for Goods & Services

  • You can use the funds in your ZangCash Pay account to directly pay for goods, services, or pay bills to our partner merchants.

Important Notice:

ZangCash Pay is not a loaning, deposit-taking, or financial institution. We are a fundraising platform that helps users access financial assistance for essential needs.

  • Right to Reverse a Transaction: We reserve the right to reverse any transaction at our discretion, should it be necessary due to errors, fraud, or other valid reasons.

  • Approval is Not Guaranteed: Approval for limit increases, application reviews, and fund disbursements is not guaranteed. All decisions are subject to review and available resources at the time of the request.

  • Subject to Availability: All approvals for limit increases, application reviews, and disbursements of funds are contingent upon the availability of funds at the time of request. The processing of these requests may also be influenced by the number of pending applications and requests being reviewed. We may prioritize requests based on available resources and adjust processing times accordingly.

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